Shipping & Returns
At GoodSaker, we want every shopping experience to be simple, transparent, and worry-free. Below you'll find everything you need to know about shipping, returns, and refunds.
📦 Shipping Information
We currently ship within the United States only.
- Processing Time: 1–3 business days
- Delivery Time: 5–8 business days
- Shipping Method: Standard Shipping
- Shipping Cost: FREE on all orders
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
🚚 Order Tracking
As soon as your order ships, you'll receive a shipping confirmation email with your tracking number.
Please allow 24–48 hours for tracking information to become available.
📍 Shipping Address
Please review your shipping address carefully before placing your order.
GoodSaker is not responsible for orders delivered to an incorrect or incomplete address provided at checkout. If a package is returned because of an address error, additional shipping charges may apply for reshipment.
🔄 30-Day Returns
Your satisfaction is important to us.
If you're not completely satisfied with your purchase, you may request a return within 30 days of delivery.
To qualify for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase (order number or receipt) is required.
❌ Items Not Eligible for Return
Returns cannot be accepted for:
- Used or worn items
- Products damaged through misuse or normal wear and tear
- Return requests made more than 30 days after delivery
📩 How to Start a Return
To request a return, simply email us at:
Please include:
- Your order number
- The reason for your return
Our support team will review your request and provide return instructions if your return is approved.
💰 Refunds
After your returned item is received and inspected:
- We'll notify you once your return has been reviewed.
- Approved refunds are issued to your original payment method within 5–10 business days.
Please note:
- Original shipping charges (if applicable) are non-refundable.
- Refunds may be declined if returned items do not meet our return requirements.
📦 Return Shipping
We proudly offer Free Shipping on every order.
For returns:
- If the item is damaged, defective, or you received the wrong product, GoodSaker covers the return shipping cost.
- If you're returning an item for any other reason, return shipping is the customer's responsibility.
⚠ Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us resolve your issue quickly, please include:
- Your order number
- Clear photos showing the problem
Our team will review your request and work to provide the best possible solution as quickly as possible.
💬 Need Help?
If you have any questions about your order, shipping, returns, or refunds, we're always happy to help.
Email: support@goodsaker.com
Thank you for shopping with GoodSaker. We appreciate your trust and look forward to serving you.